A Case study of what happens when you choose the wrong supplier to provide a dance floor hire for your salsa event.
2022
In December 2022 we were contacted just before Christmas day for multiple large dance floor hires over New Years Eve. The enquiry came from an AV company working on behalf of the end client. Luckily we had the stock and managed to arrange crew last minute. The event from our side went perfectly, delivering the dance floor and installing it as per the clients requests.
2023
The following year IN 2023 we got the same enquiry again at the start of December, this time for even more dance floor that in 2022. Whilst we had the floors available, sorting out crew last minute was a bit of a struggle as we already had so many events out over the same period. So gave them a deadline of when we needed the contract signed by which would give me enough time to rearrange our deliveries and allocate crew and vans. Unfortunately the AV company couldn’t confirm by my deadline and as such we didn’t provide the dance floor hire for that year.
2024
Then in August 2024 I had the AV company contact me again, after a bit of conversations they decided it would be better for us to deal direct with the client.
When speaking with the cleint It turns out that not only did they have issues with the dance floor in 2023 but also with lots of the AV equipment too. Sound problems, lack of crew, dance floors coming apart with large gaps, video wall not working. The list was endless, they advised that they wouldn’t be using the same company again and could i suggest anyone. When i informed them that i could provide the AV equipment along with the dance floors we took over the whole job.
In total we delivered 3 very large dance floors totalling over 7.5tonne to the event. This included 2 parquet and one very large starlit. In addition we provide the stage, full sound production and lighting across all 3 rooms. The only part of the AV equipment we didn’t provide was the LED video wall.
Over the weekend we had a minimum of 3 crew on site at all times along with an additional 5 for install and collection of the kit.
All floors remained connected with no gaps appearing. One floor moved slightly after the second day of events so we pulled up the dance floor and relaid it in the correct spot. There was an issue with the video wall when the settings on the switcher changed and also one of the cables stoped transmitting date. Both problems we resolved even though it wasn’t ur equipment.
To summarise everything we provided was fit for purpose and installed correctly meaning the clients didn’t have to worry about technical issues as they did the previous year.
2025
Back again for 2025 albeit in a new venue! Prep has already started as we are once again providing the 3 dance floors and AV for the main stage!
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